1. Introduction
Britain Advice ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zravem-path.com or use our immigration services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email, phone number, address)
- Immigration status and history
- Educational and employment background
- Financial information for visa applications
- Family and relationship details
- Passport and identity documents
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser information
- Cookies and tracking technologies
- Website usage and navigation patterns
- Device and operating system information
3. How We Use Your Information
We use your information for the following purposes:
- Providing immigration advice and services
- Preparing and submitting visa applications
- Communicating with you about your case
- Complying with legal and regulatory requirements
- Improving our services and website
- Marketing our services (with your consent)
4. Legal Basis for Processing
We process your personal data based on:
- Performance of our contract with you
- Legal obligations under immigration law
- Legitimate interests in providing effective services
- Your explicit consent where required
5. Information Sharing
We may share your information with:
- UK Visas and Immigration (UKVI) and other government agencies
- Legal representatives and barristers
- Translation and certification services
- Third-party service providers (with data processing agreements)
- Professional regulatory bodies (OISC)
6. Data Security
We implement appropriate security measures to protect your personal information:
- Encrypted data transmission and storage
- Secure physical and digital access controls
- Regular security assessments and updates
- Staff training on data protection
7. Data Retention
We retain your personal data for:
- Active cases: Duration of service plus 7 years
- Completed cases: 7 years from completion
- Marketing data: Until you withdraw consent
- Website analytics: 24 months maximum
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data (in certain circumstances)
- Restrict or object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with the ICO
9. Cookies
We use cookies to enhance your website experience. You can manage cookie preferences through our cookie consent banner or browser settings. For detailed information, see our Cookie Policy.
10. International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.
11. Children's Privacy
We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.
13. Contact Information
For privacy-related queries, contact us at:
14. Data Protection Officer
For data protection matters, you can contact our Data Protection Officer at [email protected].